Shipping policy

Shipping Policy

CleanSmart Canada ships orders from Oshawa, Ontario, Canada. We currently ship only within Canada, including all 10 provinces and 3 territories. Shipping availability may vary by province or territory, season, weather conditions, product availability, and carrier services.

Free Standard Shipping

CleanSmart Canada offers free standard shipping on qualifying orders of $85 CAD or more before taxes within eligible Canadian regions.

Shipping Options and Delivery Times

Multiple shipping options may be available depending on the destination and carrier availability. Express shipping may also be available depending on destination, product availability, weather conditions, and carrier services. Available shipping options and estimated delivery dates are displayed during checkout.

Delivery times may vary depending on destination, weather conditions, carrier services, and seasonal shipping restrictions.

Winter Shipping Program

The Winter Shipping Program may temporarily pause or limit shipments of certain CleanSmart products during periods of extreme cold weather. Shipping availability is evaluated based on regional temperatures and transit conditions to help prevent products from freezing during delivery.

Local Pickup

Local pickup is available by appointment only. To arrange a pickup, please use the Contact Us page.

Combining Orders

Orders are processed individually. Combining orders before shipment processing begins may sometimes be possible but cannot be guaranteed.