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Frequently Asked Questions

Features & Benefits

Q:

What’s in CleanSmart Disinfectants that makes it so different?

A:

CleanSmart stands out due to its exceptional formulation, commitment to safety, effectiveness, and environmental responsibility. At the heart of CleanSmart's difference is its use of Hypochlorous Acid (HOCl), a naturally occurring compound that has powerful disinfecting and cleaning properties. While being gentle on all surfaces and safe for use around humans, babies and pets. HOCl is an effective germ-killer, combating unwanted viruses, bacteria, and fungi. CleanSmart highly efficient for a range of cleaning and disinfecting needs..

Q:

Where else is Hypochlorous used?

A:

Hypochlorous Acid (HOCl) is a versatile compound with various applications. Apart from being an effective disinfectant and cleaner, it's employed in healthcare settings for wound care due to its antimicrobial properties. It's also used in agriculture to sanitize crops and equipment. Additionally, HOCl is gaining popularity in the beauty industry for its gentle yet potent cleansing abilities. Its safe, non-toxic nature makes it an attractive option in multiple fields

Q:

How do I know it kills germs?

A:

Hypochlorous Acid (HOCl) is a scientifically proven germ-killing agent. It works by disrupting the cell membranes of microorganisms like bacteria, viruses, and fungi, leading to their destruction. Numerous studies and research validate its effectiveness in disinfection. HOCl's ability to target a broad spectrum of germs, including well-known pathogens, further reinforces its reliability as a powerful disinfectant. Its use in various industries, from healthcare to food safety, is a testament to its proven germ-killing capabilities

Q:

Do CleanSmart products contain any allergens or asthma triggers?

A:

CleanSmart takes your safety seriously. Our formulas is carefully crafted to be free from common allergens and asthma triggers, including fragrances and dyes. We understand the importance of providing a clean environment without compromising your well-being. With CleanSmart, you can confidently maintain a fresh and allergen-free space for you and your loved ones

Q:

What should we know about using CleanSmart around babies?

A:

CleanSmart is approved for use in neonatal care units at hospitals — with no rinsing required. From pacifiers to high chairs, CleanSmart is the Worry Free way to clean and disinfect around babies.

Applications:

Q:

What surfaces can the product be used on?

A:

Our non-abrasive formula can be used anywhere! Some common uses include countertops, pet bowls, highchairs, toys, floors, light switches, door handles, gas pumps, car steering wheels. This list goes on and on.

Q:

Where can I use the product?

A:

The product can be used anywhere and everywhere. 
✓ Kitchen Safe 
✓ Bathroom Safe 
✓ Food Safe
✓ Office Safe
✓ Retail Safe
✓ Appliance Safe
✓ Automotive Safe
✓ Industrial Safe
✓ Agriculture Safe
✓ Environmentally Safe

Packaging:

Q:

How do you open the 16 oz. bottles?

A:

There is a little wheel with notches at the very top of the sprayer column, under the arc of the sprayer at the top. It should have a little arrow sticker that points to the wheel. Turn that wheel and the sprayer will then spray

Q:

Can CleanSmart products be transferred to another bottle?

A:

Please only use CleanSmart packaging for CleanSmart products. Although our packaging looks simple, there are special attributes to it that keep CleanSmart effective for the full life of the product. We can only guarantee CleanSmart when used as directed, and in its intended packaging. Also, nothing can be added to CleanSmart.

Shipping & Pick-Up

Q:

Where do you ship the product?

A:

We are an international shipper, offering free and or discounted shipping options to all eligible customers.

Q:

Where can I pick-up the product from?

A:

At this time we have 3 pick-up locations in Ontario, Canada. For easy pick-up, please purchase online and select your pickup location.

CleanSmart Canada Oshawa
555 Wentworth Street East Unit 2
Oshawa, ON L1H 3V8, Canada 

CleanSmart Canada Orangeville
29 Centennial Rd Unit 5
Orangeville, ON L9W 1R1, Canada

The UPS Store in Oshawa
27-1300 King Street East
Oshawa, ON, L1H 8J4, Canada 

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