Frequently Asked Questions

CleanSmart uses hypochlorous acid (HOCl) — a powerful, safe ingredient made from salt, water, and electricity. HOCl is tough on germs but gentle enough to use around babies, pets, food surfaces, and equipment. It kills bacteria, viruses, and fungi without leaving chemical residue. CleanSmart products are made in Canada and trusted for everyday cleaning and disinfecting.

👉 Explore our Kitchen & Bath Disinfectants to learn more.

Yes — CleanSmart’s hypochlorous acid (HOCl) formula is ideal for cleaning and refreshing your hands throughout the day. It’s alcohol-free, non-drying, and safe for even the most sensitive skin — including kids and seniors. While many hand sanitizers use alcohol, which can cause dryness, irritation, or stinging, CleanSmart’s HOCl hand spray is gentle, non-toxic, and effective at removing everyday germs. It’s perfect for the gym, the office, after shopping, or anytime you need to clean sticky hands on the go. Unlike harsh alcohol gels, HOCl leaves no residue or odor — just clean, fresh hands.

👉 Try our Hand Mister + Antimicrobial Hand Wash for fast, portable hand hygiene.
👉 For more options, see our Hand Hygiene Collection.

Just three simple ingredients — and nothing toxic. Each bottle of CleanSmart contains:
✅ 0.017% hypochlorous acid (HOCl) – the germ-fighting ingredient your body makes naturally.
✅ 99.983% purified water and salt (sodium chloride) – nothing more.

That’s it. No alcohol, no bleach, no fragrance, no dyes, and no harsh chemicals. CleanSmart is safe for babies, pets, food-contact surfaces, and sensitive skin. It cleans and disinfects without leaving behind any chemical residue or fumes.

👉 For more details, visit our CleanSmart Difference page
👉 Explore our Kitchen & Bath Collection to see where HOCl works best.

HOCl is used in many places beyond your home. Hospitals use it for wound care, farms use it to clean tools and crops, and it’s even popular in the beauty industry as a gentle skin spray. Its germ-killing power and non-toxic formula make it useful across healthcare, agriculture, and personal care.

👉 Browse our Other Hypochlorous Acid Collection to see how HOCl goes beyond cleaning.

Yes—and here’s what beauty editors and dermatology sources are saying:
💪 Byrdie — A great option for sensitive, acne-prone skin and post-workout refresh; soothing without the sting or dryness.
👶 Cosmopolitan — Calls HOCl a gentle spritz that kills bacteria, fights acne, and calms redness, popular for active and sensitive routines.
🩺 Dermatology Times — Clinicians consider HOCl well-tolerated, helpful for acne and inflammatory skin conditions, and likely to become more integral in care.
📘 Everyday Health — Consumer guide explaining what HOCl is and how to use it safely in skincare.
🧼 Prevention — Dermatologists say HOCl is a mild antiseptic and anti-inflammatory that can soothe eczema/rosacea and support healing—without irritation.

👉 For hands and on-the-go use, try our Hand Mister + Antimicrobial Hand Wash.
👉 For more options, see our Hand Hygiene Collection.

Hypochlorous acid is backed by science and real-world use. It works by breaking down the cell walls of germs like bacteria and viruses, destroying them fast. HOCl is used in healthcare and food safety, and studies show it kills 99.9% of common germs. CleanSmart uses this same proven technology in every bottle.

👉 Check out our Surface Cleaner & Disinfectant – 4L — perfect for homes and workplaces.

No — don’t add anything. CleanSmart is made with pure, simple ingredients, and adding other substances will stop it from working. Don’t pour it into a different bottle, and always keep the cap on. We can only guarantee CleanSmart’s germ-killing power when it’s used as directed.

👉 For reuse, try our Empty Refillable Bottle, made just for CleanSmart.

No. CleanSmart is fragrance-free, dye-free, and alcohol-free. It contains no BZK, ammonia, or harsh fumes — so it’s safe to use around people with allergies or asthma, including kids and seniors.

👉 Learn more in our Toy & Nursery Collection.

Yes — CleanSmart is approved for use in neonatal hospital units, even on surfaces that touch a baby’s mouth. It’s perfect for cleaning pacifiers, high chairs, toys, and change tables — with no need to rinse. Just spray and let it air dry.

👉 Discover our Toy Disinfectant 2-Pack, perfect for little ones.

CleanSmart’s non-abrasive hypochlorous acid spray can be used on almost any surface — no rinsing needed. Common uses include:
✅ Kitchen countertops
✅ Highchairs and toys
✅ Pet bowls and litter boxes
✅ Floors, light switches, and door handles
✅ Car interiors, steering wheels, and gear
✅ Gym equipment and yoga mats
✅ Grocery carts and gas pump handles

👉 Explore our Kitchen & Bath Disinfectants for everyday cleaning.

CleanSmart is made for everywhere life happens — from kitchen counters to commercial gear. It’s:
✅ Kitchen safe – Use on cutting boards, fridges, and counters 
✅ Bathroom safe – Spray sinks, toilet seats, and tiles 
✅ Food-contact safe – No rinse needed on surfaces that touch food
✅ Office safe – Clean keyboards, phones, and shared desks
✅ Retail safe – Wipe carts, checkout counters, and touchscreens
✅ Appliance safe – Use inside microwaves, fridges, and blenders
✅ Automotive safe – Spray steering wheels, cup holders, and consoles
✅ Industrial and agriculture safe – HOCl is trusted across sectors
✅ Environmentally safe – Breaks down to saline with no harsh residue

👉 Learn more in our Other Hypochlorous Acid Collection.

To unlock the spray nozzle, look for the small button near the neck of the bottle, just under the curved part of the sprayer. Press that button — and the bottle will start spraying. No twisting or pulling needed.

👉 Need a replacement? Try our Trigger Sprayer accessories.

No — please don’t transfer CleanSmart to a different bottle. While our packaging may look simple, it’s specially designed to protect the stability of the hypochlorous acid. Switching containers or adding anything else can reduce the product’s germ-killing power. We can only guarantee full effectiveness when CleanSmart is used as directed and in its original packaging.

👉 Stick with our Empty Refillable Bottle for best results.

We currently ship Canada-wide from our online store. Whether you're in Toronto, Vancouver, Halifax, or anywhere in between — we’ve got you covered!

👉 For large orders or special requests, use our Contact Us form.

Yes — local pickup is available by appointment at our Oshawa, Ontario location..

CleanSmart Canada Pickup Address:
CleanSmart Canada Oshawa
555 Wentworth Street East Unit 2
Oshawa, ON L1H 3V8, Canada

👉 Book a pickup through our Contact Us form.

We’d love to hear from you! If you're interested in bulk orders, distributor pricing, or wholesale partnerships, we’re here to help.

📧 Email: hello@cleansmartcanada.com
📞 Phone: 905‑720‑0214
👉 Or use our Contact Us form for a quick response from our team.